Utilities

Billing
The City of Claremore offers many conveniences and options to its utility customers. The Utility Office prides itself in its ability to offer same-day service for most service requests made prior to 1:00 pm. The Utility Department serves as a one-stop shop, because all requests or questions about different aspects of your services can often be answered through our office. 

The Utility Office drive through window is open Monday through Friday from 7:30 a.m. to 5:00 p.m., and the lobby is open from 8:00 a.m. to 5:00 p.m.  We also have three convenient after-hours drop boxes; one near the drive through window, 1 on the side of the building in the breezeway at City Hall and one drive-up drop box in the parking lot on the east side of the building.

All services provided by the Utility Department are billed in one convenient, consolidated bill. That allows our customers to make a single monthly payment to cover electric, water, sewer, and trash fees. As an added convenience, Claremore Super Recreation membership fees may also be added to your monthly utility bill. Statement billing is an option available for customers who have multiple accounts (different physical locations) for itemization of all billing charges within that billing zone delivered in one envelope.

Services
The goal of our department is to offer the highest level of service possible to our customers by assisting them with ongoing support regarding all services that are provided by the City of Claremore. This includes, but is not limited to:
  • Initiation of utility services
  • Billing
  • Collection matters
In keeping with this practice, please let a customer service representative know if you are a senior citizen or disabled member of our community, as there may be special programs available to better serve you.