New! WiFi HotSpots for Checkout!

The Will Rogers Library understands the importance of Internet connectivity for our community. In addition to our 24/7 on-site Library Internet access, Will Rogers Library patrons can now Check Out the Internet with Library HotSpots. A library HotSpot provides free wireless Internet access to library patrons and families who do not have an Internet connection at home. 

What is a HotSpot?

A portable Wi-Fi HotSpot is a small mobile device that allows you to connect your personal device(s) to the Internet. Laptops, tablets, smartphones, etc. are examples of devices you can use to access free Wi-Fi with a HotSpot.

Who can check out Hotspots?

You must be 13 years old or older and have a Will Rogers Library account in good standing to check out a HotSpot. Patrons will be required to present a photo ID and sign a Lending Agreement. Patrons under 18 must have a parent/guardian with a library account in good standing, who must also sign the Lending Agreement on file to check out a HotSpot. 

Only one HotSpot may be checked out per household. 

Hotspots may not be checked out to Provisional, Outreach or E-card holders at this time.

The Will Rogers Library reserves the right to refuse service to patrons who abuse equipment or who are repeatedly late in returning HotSpots.  

How do I check out and return a HotSpot?

Check out your HotSpot from the Library Circulation Desk. Each HotSpot kit will contain the carrying case, HotSpot device, charger, and instructions. Library staff will confirm with you the HotSpot kit is complete and working before checkout.

You must return the HotSpot kit with all the original items to a staff member at the Circulation Desk. Library staff will perform a check-in inspection with you immediately upon return.  The HotSpot should be returned with the battery charged for the check-in inspection.

Do not return HotSpots in the book drop. Hotspots returned via the book drop may be subject to replacement costs if found damaged in the book drop.

How long can I check out a HotSpot?

HotSpots may be checked out for 2 weeks and Internet service will be available for that time period. HotSpots may not be renewed; however, a patron may check out another HotSpot if one is available upon return. 

Holds may be placed on HotSpots; however only one family member at a time may be on the Holds list for a HotSpot. 

How much are they?

HotSpots are available free for checkout and use. If they are not returned by the due date, overdue fees will be $1 per day. HotSpots are disabled within 24 hours after the due date. 

If a HotSpot is overdue, item replacement fees and overdue fines will be charged to your account in accordance with library policies. Replacement fees will be cleared if all items in the HotSpot kit are returned in good condition within 90 days of due date. Overdue fines will cap at $120, not including Collection fee if applied.

What if I lose or damage the HotSpot or anything that comes with it?

There will be a replacement fee of $90 dollars for lost, damaged or stolen HotSpots. Missing or damaged charging cables will incur a $5 replacement fee. Missing or damaged cases will incur a $15 replacement fee. HotSpots not returned after 45 days will be sent to Collections and will incur a $12.00 Collections fee. The library will not accept replacement hotspots or accessories purchased by the customer.   

How do I use the HotSpot?

HotSpots come with instructions for use. You can also find a complete user manual here: T-9 Mobile HotSpot User Manual.

If your HotSpot is not working properly, please contact the Library immediately at 918-341-1564. 

We recommend keeping the HotSpot plugged in when possible as the battery can run down quickly with use. 

What network do the HotSpots use?

The HotSpots are on the T-Mobile LTE network, so you will need to be within this provider’s coverage area for the HotSpot to work. HotSpots cannot be used outside the United States.

Be advised that HotSpots are unsecured, wireless networks. Any information sent or received over the HotSpot network could potentially be intercepted by another wireless user. Patrons are advised against transmitting sensitive or personal information while using the HotSpot.

How many devices can I connect to a HotSpot?

One HotSpot can support up to 15 devices for basic web surfing, or up to two to three devices for streaming. They will perform at 4G/LTE speeds, just like the speed of cellphone internet.

Is there a data limit?

The data plan is unlimited; however, the service provider may lower speed or limit the amount of data that its network can handle for a short time.

Is web browsing restricted in any way while using the HotSpot?

In accordance with CIPA Federal regulations and Library policies, all HotSpots are equipped with a content filter that prevents viewing of pornographic and malicious websites. No filter is 100% effective and may block access to some sites while allowing access to others. Please be advised that it is the responsibility of the parent to monitor their children’s Internet usage when using the HotSpot. 

If the HotSpot prompts to update software or firmware, what should I do?

The HotSpot periodically receives software updates from the service provider. You can accept the update, which may take a few minutes.

Where applicable, the Will Rogers Library’s Computer and Internet Use Policy applies to HotSpot use as well. The library cannot assure that data or files downloaded by users are safe or virus-free. The library is not responsible for damages to equipment or data on a user's personal devices from the use of data downloaded from the HotSpot.

The new Will Rogers Library HotSpot lending program is funded through the Oklahoma Department of Libraries with a Federal grant from the Institute of Museum and Library Services through the Library Services and Technology Act.

WILL ROGERS LIBRARY HOTSPOT POLICY &

LENDING AGREEMENT

Will Rogers Library Patrons age 13 and over with an account in good standing may check out a HotSpot.  To check out a HotSpot, adult patrons are required to present a photo ID and sign this Lending Agreement. Patrons under 18 must have a parent/guardian with a library account in good standing, and that parent/guardian must also sign the Lending Agreement kept on file to check out a HotSpot. Hotspots may not be checked out to Provisional, Outreach or E-card holders at this time.

I, the undersigned, understand and agree to the following: 

1) Only one (1) HotSpot may be checked out per household at any given time. 

2) HotSpots: 

• May be checked out for two (2) weeks and Internet service will be available for that time period. Internet access will be disable within 24 hours of the due date.
• May not be renewed; however, a patron may check out another HotSpot if one is available upon return. 
• May be placed on hold. Only one family member at a time may be on the Holds list for a HotSpot.
• The Will Rogers Library reserves the right to refuse service to patrons who abuse equipment or who are repeatedly late in returning Library materials.  

 3) Upon checkout, a Library Staff member will verify with the borrower that the HotSpot kit is complete and in working order.

4) I will return the complete HotSpot kit (carrying case, HotSpot device, charger, and instructions) to the Circulation Desk in person and will wait while staff confirms all components are present and in satisfactory working condition. ______ (Patron Initials)

 5) HotSpots may not be returned in the book drops. Hotspots returned via the book drop may be subject to replacement costs if found damaged in the book drops. ______ (Patron Initials)

6) I must return the complete HotSpot kit on or before the due date, or overdue charges of $1.00/day will be applied. After 45 days, all item replacement fees, overdue fines and a $12.00 Collections Fee will be charged in accordance with library policies. Replacement fees will be cleared if all items in the HotSpot kit are returned in good condition within 90 days of due date. Overdue fines will cap at $120, not including Collection Fee if applied. ______ (Patron Initials)

7) I assume full responsibility for the cost of replacement if the HotSpot and/or accessories are lost, damaged or stolen. There will be a replacement fee of $90 dollars for lost or damaged HotSpots. Missing or damaged charging cables will incur a $5 replacement fee. Missing or damaged cases will incur a $15 replacement fee. The library will not accept replacement hotspots or accessories purchased by the patron in lieu of charges.   ______ (Patron Initials)

8) I agree to contact the Will Rogers Library immediately at 918-341-1564 if the HotSpot is not working properly.

9) I understand the Will Rogers Library HotSpots are configured in accordance with CIPA Federal regulations and Library policies, and are equipped with a content filter that prevents viewing of pornographic and malicious websites. I understand no filter is 100% effective and may block access to some sites while allowing access to others. 

10) HotSpots may not be used to engage in any activity that constitutes a violation of local, state or federal laws or Will Rogers Library policies.  Misuse or abuse of the HotSpot or failure to comply with all applicable laws and/or policies will result in restricted, temporary or permanent loss of library borrowing privileges.

11) I assume full responsibility for the use of this device and/or access to the Internet via this device by myself and/or any other individual, and understand that is the responsibility of the parent/guardian to monitor their children’s Internet usage when using the HotSpot.

12) HotSpots are unsecured wireless networks and any information being sent or received over the network could potentially be intercepted by another wireless user. Borrowers are cautioned against transmitting any personal or sensitive information while using the wireless network.  The library cannot assure that data or files downloaded by users are safe or virus-free. The library is not responsible for damages to equipment or data on a user's personal devices from the use of or connection to the HotSpot. This includes, but is not limited to, information/data accessed, shared or lost while using the Internet.  Due to this inherent insecurity, I agree that I use the HotSpot at my own risk and agree to release and hold harmless the City of Claremore and Will Rogers Library, their board members, officers, employees, agents and representatives from any liability, loss, damages, or expenses resulting from the use or misuse of the HotSpot. ______ (Patron Initials)

13) Borrowers are responsible for the Proper Care and Use of the HotSpot equipment, as outlined in the instructions included in the case. Please do not: 

• Leave the HotSpot in a hot vehicle. 
• Expose the HotSpot to moisture. 
• Remove the SIM card for any reason. 

If the HotSpot prompts you to update its software, you may accept. It should only take a few minutes. 

In signing this Lending Agreement, I confirm that I have read, understand, and agree to comply with the terms herein, and the Will Rogers Library Computer and Internet Use Policy. 

Patron Name (print)_____________________________      Signature _________________________________

Library Card Number ____________________________     Phone Number _____________________________

If Patron is a Minor: 

Parent/Guardian Name (print)________________________      Signature _____________________________

Date Signed __________________________

---------------------------------------------------Library Use Only Below This Line-----------------------------------------------------

(Staff initial each of the following when completed)

Patron Library Card in Good Standing? (Parent AND Minor cards if applicable) _______

Confirmed Adult Photo ID?______

Patron Given Copy of Computer and Internet Use Policy? ______

Patron Given Copy of Signed HotSpot Lending Agreement? ______

“HotSpot Agreement on file” placed on Patron account? ______