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1. Who do I call if I need my water turned off for repairs?

If it is during normal business hours, call (918) 341-0456 to schedule a disconnection.

If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212.

2. What should I do if my hot water smells bad?

Flush out your hot water tank. When flushing your water heater there is danger of being scalded. Be careful and keep children and pets away during the procedure.

3. What should I do if I have low water pressure at some of my faucets?

Remove the screen filter on your faucet, thoroughly clean it out and put it back on.

4. What should I do if I have low water pressure throughout my entire house?

Call (918) 341-2317 to schedule a flow test on the service line.

5. What should I do if the drains in my house are slow to drain?

Call (918) 341-2317 to have the city come out and determine where the problem is located.

If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212.

6. What is the round silver disc on top of my meter can lid?

It is the antenna to the automated meter that allows the meter to be read from a truck-mounted device.

If you notice that this disc is broken or missing, please call the Utility office at (918) 341-0456.

7. Why do I see fire hydrants running water?

This is a flushing process that is done on a routine basis to ensure water quality.

8. What should I do if I cannot get my water to shut off at the meter can?

You should not try to shut you water off at the meter can. What is inside the water meter can is City of Claremore property.

Call (918) 341-2317 if you need to have your water turned off.

If it is an emergency after hours or on a weekend or holiday, call police dispatch at (918) 341-1212.